What are the office hours?
Monday – Friday 8AM – 5PM scheduled appointments
Monday – Friday 8AM – 4:30PM Walk-In Clinic
Saturday 8AM-11AM walk-in clinic only

How do I find Premier Pediatrics’ office?
Premier Pediatrics is located on the Southeast corner of College and Antioch. We are directly behind the Bank of America and share their parking lot. Our building has the words: “Kansas City Allergy and Asthma” across the upper left corner of the building. Suite 100 is on the first floor; the well clinic is through the double glass doors to your right when you enter the building and the sick/walk-in clinic is through the double glass doors directly across the lobby when you enter the building. Please feel free to call our office if you feel that you need any additional directions.

Does Premier Pediatrics close over lunch?
No, Premier Pediatrics does remain open for phone calls and walk-in visits over the lunch hour.

Which waiting room do I go to?
Premier Pediatrics offers separate sick and well waiting rooms. We have many new babies and young children who come through our well clinic, and we make every effort to try to keep them healthy. Therefore, if your child is not feeling well or has any form of contagious illness or condition, please use our sick waiting room. All walk-in patients will need to use this waiting room as well. You may use our well waiting room for scheduled well-visit appointments and office visits (when instructed to use the well waiting room). However, if your child is ever not feeling well, and is in the office for a scheduled well-visit, we do ask that you please check in through our sick waiting room.

How do I cancel an appointment?
If you are ever in need of cancelling or rescheduling an appointment, please do let us know as soon as possible and we will be happy to assist you. If our office is not open, please leave a message and we will get back to you first thing the next business day. We do require 24 hours notice to cancel an appointment.

What is a nurse practitioner?
Ann Mattison, ARNP and Carlos Morales, ARNP are the nurse practitioners at Premier Pediatrics. Please follow this link to read more about nurse practitioners: About Us.

What is a Physician Assistant?
Ashley Ahring, PA is the Physician Assistant at Premier Pediatrics. Please follow this link to read more about nurse practitioners: About Us.

Which hospital do you refer patients to?
Children’s Mercy

Will my doctor call in antibiotics for my child? (This FAQ was adapted from: www.swpedi.com.)
Generally, no, and for a variety of very good reasons. Obviously we make exceptions to these from time to time when the situation warrants it, but typically we try to stick to these rules of thumb for the overall health of your child. Here are some of those very good reasons.

  1. Antibiotic resistance is on the rise and overuse of antibiotics is a major health concern. We need to know exactly what we are treating and make judicious use of antibiotics whenever possible. Generally, it is considered inappropriate for a practice to prescribe antibiotics for a condition that cannot be specifically examined.
  2. Not all ear pain is an ear infection. Parents often assume that if their child complains about ear pain, or if a younger child/infant “tugs” on the ears, it must be infected. This is simply not true. Other potential diagnoses include swimmer’s ear (otitis externa), allergies and colds that cause pressure in the middle ear space, and jaw/teething pain. It is important to make the correct diagnosis before we decide to treat for the worst case scenario.
  3. Not all ear infections need to be treated with antibiotics. We are definitely trying to treat many more infections with supportive and comforting measures than with antibiotics than ever before. The truth is, most ear infections will completely clear without us doing anything at all. Certainly, we want your child to be as comfortable as possible, so we recommend adequate doses of analgesics (Tylenol, Motrin) and numbing drops. If we can allow a child to successfully work through an ear infection without antibiotics or complications, we consider this a little victory in the war against antibiotic resistance – both for your child and society as a whole.
  4. Not all “pink-eye” is pink-eye. Eye drainage sometimes masks a deeper infection that can involve the sinuses and ears. We truly feel it is in your child’s best interest to have them seen before we try antibiotic eye drops. Often times we diagnose an ear infection, and are able to use oral antibiotics to take care of both infections, which will save you the battle of trying to put drops in an unwilling child’s eyes.